Refund policy

Return & Refund Policy

Due to the perishable and frozen nature of our products, we do not accept returns once an order has been delivered.

If your order arrives damaged, incorrect, or in an unsuitable condition, please contact us within 24 hours of delivery at info@perzischijsje.nl. Where applicable, please include photos of the products and packaging.

If we determine that the issue is our responsibility, we will offer an appropriate solution, which may include a replacement or a refund.

Orders can be cancelled before they are dispatched. To cancel, please contact us as soon as possible at info@perzischijsje.nl.

This policy does not affect your statutory rights under applicable Dutch and European consumer protection laws.

To manage your order or start a return request, please log in to your account at account.perzischijsje.nl